A hardware e-commerce in Chile that turned its broken, abandoned search bar into the store's primary revenue engine — with zero manual rules.
41%
Of total revenue from search
3.4×
Higher conversion than non-search
+235%
Revenue per search session
61×
More users adopting search
40.5%
of revenue from a channel that did not exist before SearchMind
Oviedo operates in Chile with thousands of SKUs across hardware, tools, construction materials, and electrical supplies. Only 0.28% of sessions used search. Customers preferred browsing categories rather than trusting the search bar — a clear signal the engine didn't work.
Technical searches returned irrelevant or empty results, and there was no data on what customers were searching for. The result: the highest-intent channel was essentially dead.
'3/8 inch galvanized wood screw' works even when the product description uses different terminology.
'Pipe', 'tube', 'piping', and 'conduit' are the same thing. The engine knows this without manual configuration.
Common misspellings of tool and material names are resolved automatically.
Available and best-selling products surface first.
Deployed in days, not months. Native integration with WooCommerce.
GA4 data comparing the period before and after SearchMind (through April 2026).
Search usage went from 0.28% to 17% of sessions. SearchMind didn't just improve results — it restored user trust in the search bar.
The search channel went from irrelevant to generating nearly half of all site sales. It's now the most productive channel in the entire store.
Users who search convert 3.4× more than those who browse without searching.
Each search session generates more than triple the revenue of a non-search session. The search bar doesn't just close sales — it increases the value of every visit.
Book a 20-minute demo. We analyze your catalog and show you which searches are returning zero results today.
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